Graphics and Manufacturing Specialist
Departamento: Protective
Referencia de empleador: 55881
Ubicación del empleo: Streetsboro, Ohio, United States
Company Description
Sealed Air designs and delivers packaging solutions that protect essential goods transported worldwide, preserve food, enable e-commerce and digital connectivity, and help create a global supply chain that is touchless, safer, less wasteful, and more resilient. We strive to foster a caring, high-performance growth culture that will deliver consistent, sustainable profitable growth and accelerate our performance – a culture where accountability is clear and aligned, and where we reward business outcomes and impact. That culture guides everything we do, including how we partner with our customers and suppliers, how we attract and retain top talent, and how we create and deliver value to our stakeholders. In 2025, Sealed Air generated $5.4 billion in sales and has approximately 16,100 employees who serve customers in 119 countries/territories. To learn more, visit www.sealedair.com.
Job Description
Pay Rate: $28.00 - $30.00
Monday - Friday 8:00 AM to 5:00 PM
Job Summary:
Serve customers by assisting them to formulate and articulate their artistic and technical printing requests and interpreting them in terms that fit APS graphics and printing processes. Use technical knowledge of the company’s various product lines and customers’ packaging requirements to clearly communicate to internal and external partners the customers’ graphics and printing expectations for the
finished product.
Responsibilities:
Primary point of contact to manage customer accounts for by providing value added professional and technical services that strengthen customer relationships.
• Balance multiple customer accounts and prioritize own workload within small self-directed team to meet all customers’ needs.
• Advise customers regarding cost savings opportunities for graphics and/or finished goods expense.
• Provide technical expertise to ensure requests meet customer expectations and printing capabilities.
• Act as a customer-facing resource in meeting their business objectives and share in the value created.
Research, document, initiate, coordinate, and expedite customer requests through all stages of the process.
• Formulate and produce documents (Specification Sheet) to guide and support key stages of the order production and printing processes at the manufacturing facilities.
• Provide internal and external customers with timely information about the status of progress of art requests through all stages of the process.
• Collaborate with internal partners to identify how best to proceed with requests that fall outside of current offerings.
• Communicate customers’ expectations to other workgroups by providing detailed work instructions of the customers’ requests and expectations.
• Collaborate directly with staff from all functions within APS Graphics to ensure the customer requests are processed promptly and result in printable graphics with high technical and aesthetic quality.
• Create and enter SAP data as required for accurate manufacturing orders
Qualifications
• Associate degree or similar certification (Graphics related field) preferred with a minimum of 2 years related experience.
• Customer service experience, preferred.
• Strong communication skills.
• Strong organizational skills.
• Problem solving skills.
• Conflict resolution skills.
• Able to work effectively in a team environment.
Benefits and Perks
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discounts
Flexible spending account
Health insurance
Life insurance
Paid elder care
Paid time off
Parental leave
Professional development assistance
Retirement plan
Tuition reimbursement
Vision insurance
Additional Information
Requisition id: 55881
Relocation: No
Sealed Air is committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We take pride in our selection process to identify, infuse, and grow talent to align with our culture, values, and norms. Sealed Air prioritizes talent development, fostering a culture of continuous growth and career progression. The company is committed to providing equal employment opportunities to all applicants for employment and to all employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable federal, state and local laws.
*Please be cautious of fraudulent recruiting efforts using the Sealed Air name or logo. Sealed Air will never request private information during the application process, such as a Driver’s License or Social Security Number. If you have any concerns about information received from SEE during the application process, please reach out to us directly at [email protected].
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